Chatsx AI Customer Support Platform
An omnichannel AI-powered customer support platform that unifies Facebook, Instagram, and WhatsApp messaging into a single real-time dashboard with AI agents, role-based access, and privacy compliance.
Client
Chatsx
Services
Web Application Development, AI Integration, UI/UX Design, Cloud Architecture, Security Engineering
Industries
SaaS / Customer Support
Date
January 2026
Challenge
Build a scalable omnichannel messaging platform that unifies social media channels, integrates AI automation, and meets enterprise security and compliance requirements.
Solution
Developed a real-time dashboard with AI agent capabilities, role-based access control, privacy alias mode, and campaign management tools. Designed for instant message delivery by bypassing slow Meta API sync latencies.
Client's
feedback
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